Cloud Engineer


Boston, MA, US
  • Job Type: Full-Time
  • Function: IT
  • Industry: Technology
  • Post Date: 11/25/2021
  • Website:
  • Company Address: One Broadway, 14th Floor, Cambridge, MA, 02142

About Modulate

Modulate uses a combination of machine learning, signal processing, and hard-won intuition to develop unique machine learning tools to improve the online voice chat experience, especially around ensuring that all participants have the ability to engage safely. We distribute a single SDK which powers multiple services: including [VoiceWear](, which allows you to customize your voice right as you speak; and [ToxMod](, our fully voice-native real-time moderation service. While VoiceWear handles all of its processing on the user’s device, ToxMod balances local processing with more sophisticated models running in the cloud using a SaaS model, and therefore drives the majority of our DevOps needs.

Our team consists of world-class technologists pushing the envelope of speech processing; but more importantly, every one of us is deeply passionate and excited about the future of online interaction and ensuring these platforms offer rich experiences for everyone. Our core cultural values include that passion for improving the industry; a focus on iteration, feedback, and personal growth; and a strong sense of ethics and responsibility to the community. In line with our mission to make online spaces more inclusive, we also deeply value diversity and inclusivity within our team, and strongly encourage applicants from underrepresented backgrounds to apply.

Modulate has raised a total of $6m to date from investors including 2Enable Partners, Hyperplane Venture Capital, Sierra Ventures, and Everblue Ventures. We are headquartered in Cambridge, Massachusetts, and expect to largely return to the office once the risk of COVID subsides.

Job Description

As a Cloud Engineer, you'll join our CTO, Cloud Architect, and other software engineers to scale and maintain our ToxMod service as it processes hundreds of millions of hours of audio each month. Specifically, you will:

  • Monitor our SaaS infrastructure (built on AWS) to ensure it is behaving reliably, resolving issues as they arise and developing new features to improve overall robustness and capability

  • Develop infrastructure-as-code templates to enable custom single-tenant deployments of Modulate’s ecosystem for major customers with particularly high sensitivity to security

  • Collaborate with our Machine Learning team to deploy new models and ensure our existing machine learning models can update smoothly and automatically as we process additional data

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