Sales Operations & Productivity - Director

Tive

Dublin, IE
  • Job Type: Full-Time
  • Function: Sales
  • Industry: Technology
  • Post Date: 08/04/2022
  • Website: tive.co
  • Company Address: 56 Roland St, Boston, Massachusetts 02129, US

About Tive

Tive in-transit visibility solutions help shipping and logistics professionals manage their shipments and eliminate preventable delays and damage.

Job Description

At Tive we imagine a world fully transparent, where everything and everyone is connected. We want to pioneer beyond what the world thought possible so what others hold near and dear arrives on time and in full.
 
We believe and live four core company values:
1. Create transparency first, everything else second: We believe the strongest trust belongs to those who are transparent, open and deliver on their word.
2. Make it simple: We expect to do the work and deliver technical solutions to complex problems, simply.
3. At Tive, we’ve got your back: We hold fierce loyalty to our people.
4. Relentless iteration to find a better way: Our energy to learn new things and create solutions every day is unmatched anywhere in the world.
 
Tive exists to solve the real time visibility challenges related to one of the world’s largest and most complex networks: global logistics and supply chain. Our team is focused on giving our customers the most access to accurate, live, and meaningful information about their shipments. Whether by road or rail, ocean or air, Tive is the most innovative and accurate way for companies to track their cargo.
 
Lead, organize, and manage the day-to-day Sales Operations function for all global regions, working collaboratively and cross-functionally with other extended functions and business teams. Your focus in this role will be to optimize the productivity of our sales force across both Business Development teams and Field Sales teams. 

Responsibilities

    • Be a thought leader and go-to team member on Sales Ops resources and tools, troubleshooting any related issues raised by sales & revenue teams
    • Develop, measure, and maintain operational excellence for our Sales team, always keeping correlating KPIs top of mind.
    • Continuously apply a customer / partner lens across the customer journey to identify and execute optimization opportunities to improve NPI objectives
    • Supervise CRM usage and Optimize productivity
    • Architect and improve our CRM Salesforce.com for scalability in function, accuracy, and reporting needs.
    • Drive key metrics including productivity per rep and region
    • Discover ways to improve forecast/pipeline accuracy by implementing opportunity hygiene best practices.
    • Own and maintain all end-to-end operational support and activity aligned to the performance and scalability of the Global Business Development team
    • Partner with senior management to identify opportunities for sales process improvement and foster an environment of continuous improvement
    • Make recommendations for changing Go To Market to maximize sales productivity
    • Work cross functionally to remove any operation/organizational barriers
    • You will work on topics that range from transformational sales strategy to the nuts and bolts of sales operations.
    • Assist with ad hoc requests and projects from the sales organization

What Skills and qualifications do I need?

    • 5+ years of Sales Operations experience at an established B2B SaaS company.
    • Proficiency and experience within Salesforce.com best practice. 
    • Some experience with using GTM tools like: SalesLoft, Hubspot, Zoominfo, ChurnZero and forecasting/insight tools.
    • Intellectual curiosity and confidence to challenge the status quo.
    • Can work well with a variety of cross functional stakeholders towards a common goal.
    • Ability to interact with and influence all levels from IC's to executives.
    • Excellent at articulating vision and executing projects

Preferred Qualifications

    • Prior exposure to high-growth work environments, and a strong understanding of SaaS business models and go-to-market principles are all highly desirable.
    • Demonstrated track record of improving operational efficiency through process improvement and automation.
    • Demonstrate empathy for salespeople at all levels and are passionate about helping them to be successful
    • Analytical and data-driven
    • Passion for operational excellence.
We celebrate diversity and consider it key to our success as a team and a company. We are proud to be an equal opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.

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